Quality problems must be detected early — but that alone is not enough. The real challenge is to systematically prevent their recurrence and turn gained insights into sustainable organizational knowledge (lessons learned). In this webinar, we will show how to analyze quality issues in a structured way, derive effective corrective actions, and continuously improve your quality management. Agenda: Requirements for implementing a closed loop (PDCA); Options for implementing a closed loop approach; Lessons learned – generating new knowledge through standardization and knowledge transfer; Actions and verification of their effectiveness